What we know now about website design compared to a few years ago, is that more focus is given to user experience not owner experience. Seems obvious, right? Well this is easier said then done. You may say, "of course I care what my targeted audience wants" but your actions say "I'm spending a small fortune on my new brand and web presence, so I'm going to tell them what I want." You certainly have every right to think that, but if you want to achieve both, you're going to have to forget what you think you know about websites and listen to those who do. Users (and agencies like us ;) ).

Nike's "Just Do It" didn't just happen.

The tagline and the brand that's been built around it was developed through a process–and a fairly long one, at that. It most likely entailed numerous interviews in focus groups with athletes and aspiring athletes to understand not only their wants, needs and thoughts about Nike, but what drives and inspires them to compete and/or workout. The process included market, competitor and SWOT analyses, demographics, consumer psychology studies and a host of other data and research.